Account and Subscription
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Articles in this collection
- How do I create an account?
Setting up an account is quick and easy; follow the steps in the video below to gain access to our entire catalog in just a few minutes!
- How do I update my payment information?
Changing your payment information is quick and easy; follow the steps in the video below to switch your default payment method on file.
- Can I cancel any time?
Yes—you can cancel your plan at any time. If you decide REF-UL isn’t the right fit for you, simply cancel your subscription (for instructions to do so, click here).Your account will remain active until the end of your current billing cycle, so you’ll
- Can I pause my subscription instead of canceling?
Great question! While we appreciate your intent to return to REF-UL at some point in the future, we currently don’t offer a way to pause your subscription. Instead, we ask that you cancel your subscription entirely and rejoin us as soon as you wish t
- What happens to my account if I cancel my subscription?
Great question! Our platform is designed so that you can return after any amount of time and still maintain your account. A REF-UL account is separate from the subscription; think of it this way: your account is free and can be accessed any time, but
- How do I cancel my subscription?
To cancel your subscription, navigate to your account page on our website, and follow the steps in the video below to cancel your subscription. This will not delete your REF-UL account, which will preserve your listening history and playlists, should