REF-UL Customer Support
  • Home
  • REF-UL's Mission and Faith Statements
    • Our Mission Statement
    • Our Statement of Faith
  • Access and Usage
    • How do I create playlists or favorites?
    • How can I see my listening history?
    • Do I have access to unlimited listening?
    • How many audiobooks can I listen to per month?
    • How do I download audiobooks for offline listening?
    • How many books I can download?
    • How do I adjust the playback speed?
  • Content & Catalog
    • How does REF-UL choose content?
    • Is REF-UL a Christian website?
    • How often do you add new titles?
    • Can I browse by genre, author, or narrator?
    • Flagging content
    • Do you have books in languages other than English?
    • Are there exclusive or original audiobooks on REF-UL?
  • Account and Subscription
    • How do I create an account?
    • How do I update my payment information?
    • Can I cancel any time?
    • Can I pause my subscription instead of canceling?
    • What happens to my account if I cancel my subscription?
    • How do I cancel my subscription?
  • Technical and App Support
    • Which devices are supported?
    • I'm having trouble logging in!
    • How do I fix audio quality or volume issues?
    • My audiobook won’t play / keeps buffering!
    • Can I clear my app cache / reset its settings?
  • Privacy and Security
    • What does REF-UL do with my personal information?
    • Does REF-UL track my listening?
    • Is my payment information secure?
    • How can I delete my account permanently?
  • International & Multi-User Questions
    • Do you offer student or family plans?
    • Can I share my subscription with family?
    • Is REF-UL available in my country?
  • Community and Feedback
    • Can I rate and review audiobooks?
    • Where can I give feedback / suggest new features?
    • How can I contact customer support?

REF-UL's Mission and Faith Statements

Articles in this collection

  • Our Mission Statement

    The mission of REF-UL is to be your ULTIMATE LIBRARY for high-quality audiobooks that…REForm Your Life through thoughtfully curated, Biblically faithful content.  Learn how to live the life of discipleship with intention from works of trusted past...

  • Our Statement of Faith

    REF-UL’s faith aligns with the Nicene Creed…."We believe in one God the Father Almighty, Maker of heaven and earth, and of all things visible and invisible.“And in one Lord Jesus Christ, the only-begotten Son of God, begotten of the Father before...

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