Privacy and Security
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Articles in this collection
- What does REF-UL do with my personal information?
We're glad you asked! We take your privacy seriously. REF-UL does not harvest or sell your personal information. We only use your data to provide and improve the REF-UL service.Your first name may be used when we reach out to you, and we may look at...
- Does REF-UL track my listening?
REF-UL does track aggregated listening data to help us understand what our users enjoy most. This allows us to highlight popular titles and recommend content that better matches your interests.We never share or sell this information. It’s only used...
- Is my payment information secure?
REF-UL does not store that data locally. All payment information is securely handled by a trusted third-party provider that meets strict compliance standards to protect your information.
- How can I delete my account permanently?
You can cancel your active subscription any time (see our tutorial here), but to delete your account permanently, you will need to contact us, as we deal with deletion on a case-by-case basis. We strongly encourage you to keep your account with us,...