Technical and App Support

Supporting older devices can be challenging for a company of our size. While almost all devices can access books, download them, and play them without issues, older devices run our app very slowly and often crash when executing search and browse func

Getting locked out of your account can be frustrating, but our “Forgot Password?” button makes things easy for you!View the video below for instructions to recover your email and reset your password:

You’ve stumbled onto a tricky one! Audio quality isn’t always something REF-UL can directly control. Our catalog includes audiobooks from a wide range of content creators, including publishers of all sizes, ministries, and authors. Some of these reco